Contact CYBERMIDI.com

CyberMIDI CUSTOMER CARE:
Before requesting support, please read the FAQ pages. Many questions have already been addressed there. New members must visit the New Member section in MY CYBERMIDI for orientation. No questions will be responded to if they've already been answered there or in the FAQ section. If you are writing concering custom sequencing, please visit Custom MIDI for pricing and song uploading procedures.

Please note that email is our preferred method of contact.

BY PHONE:
For sales in the U.S. call toll-free at 1-800-987-MIDI (6434) Monday - Friday 9am- 5pm EST and Saturday 10am-1pm EST. We are generally closed on weekends. Outside the U.S. you can reach us at 1-718-984-8854. If an operator is not available, please speak slowly, leave your name, username (if any), a brief description regarding your questions , your email address and phone number. Hint: say your phone number TWICE. Do not call for account cancellations - please log in and manage your account online.

For SUPPORT issues, for fastest service, please email us through our ticketing system below.

BY POSTAL MAIL:
CYBERMIDI.com, Inc | P.O. Box 120040 | Staten Island, N.Y. 10312

For independant artists interested in CYBERMIDI Live Artist reviews, please be advised we no longer accept promo packages or do reviews. However, you may still be eligible to promote your act at CYBERMIDI Live for free. Visit CYBERMIDI Live for details.

View our FAQ

Site Help Page

Visit our Forum

GENERAL INQUIRIES BY EMAIL:

NON-MEMBERS: Please do not write us with a MIDI request. We only take requests from Members...that's part of the "concept" of CYBERMIDI. Consider joining, or check out our Custom Sequencing Service. Thank you.

Your IP has been recorded as 38.103.63.16. This information is delivered with your email. To prevent spam, in order for us to receive your message, you will need to respond to an email confirming your address. If you do not, we will never see it. You only need to do this once. Your email address is safe with us...we do not retain or give out this information. If you use a spam filter, please ensure that you add CYBERMIDI.com to your whitelist so that you will recieve our response. We take pride in our first class customer service and support...however please allow us at least 24 hours to respond. Thank you.

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